Coaching Interculturale

Methodology

The CAS is an innovative program that aims to create an effective dialogue tool for social workers who wish to communicate with non-Italian-speaking migrants in the Ticino region. This course offers basic theatrical skills, cultural sensitivity and fundamental communicative tools to create an inclusive environment in which migrants and operators can interact, share stories and develop a sense of mutual belonging.

The course provides a solid theoretical and practical basis to promote an authentic and meaningful dialogue between workers and migrants, overcoming language and cultural barriers.

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Through a combination of theatrical exercises, role-playing and creative activities, the CAS encourages operators to develop their cultural awareness and acquire communication skills that enable them to create a welcoming and inclusive environment. Practitioners will learn to use body language, verbal and non-verbal expressiveness, as well as to develop the ability to empathic listening and mutual understanding.

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The course also addresses issues related to cultural diversity and the specific challenges that migrants can face in the Ticino social context. Through the development of "lateral thinking", "problem solving" techniques,  the exchange of experiences, the sharing of stories and the promotion of empathy, operators will be able to create an environment in which migrants and operators will feel welcomed, respected and encouraged to express themselves freely.

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The CAS represents a unique opportunity for those who wish to broaden their understanding of intercultural dynamics and improve their skills in communication with migrants. Participants will be led to explore new perspectives, to connect with others in an authentic way and to promote positive change in Ticino society through the power of art and inclusive dialogue.